Frequently Asked Questions

  • Visit our locations page to find a list of our locations.

  • All of our locations have their own hours of operation. Visit the locations page to find the location nearest to you. Click on the preferred location and you’ll find a calendar with hours of operation.

  • If you remember where you had your previous picture taken, go to our locations page and click on the specific location. Scroll down the page you will see photos of the Santas that will appear this year.

  • Visit our pricing page.

  • Yes. You can contact us here or call us at 206-783-5227 to reorder photos. There is a file number at the lower left hand corner of your print that will make it easy to find your photo in our archives. If you no longer have the photo, or it was lost or destroyed, please give us a call and we’ll gather the information necessary to locate your picture.

  • Yes we do. We have a history dating back to the early days of Santa Photos at Frederick & Nelson and proudly use that set in our Lake Forest Park Town Center location.

  • The last full weekend and the week prior to Christmas are far and away our busiest times. Lines are always shorter earlier in the season and generally earlier in the day.

  • Certainly. Obviously, we are somewhat limited by the overall space provided by our set, but we will always try and accommodate your group.

  • Immediately. We will take your photo, show your picture on a monitor and print the picture for you to take with you.

  • Good question, difficult answer. We will happily accommodate a photo with your pet, subject to the specific host location’s pet policy. We ask that you refer to the location’s website (you can find a link on our website at each location page) to determine if allowed. We think of pets as a friendly dog or cat. Please, no birds, reptiles, rodents or other exotic animals.

  • We respectfully ask that you not take photos during your visit with Santa.

Still Have Questions? We’re Here to Help.